Legal
Refund Policy
Last updated: May 2025
Note: Review with a qualified legal professional before launch.
Overview
We want you to feel confident starting a Digital PR Starter Campaign. This policy explains under what circumstances refunds may be considered.
Before Campaign Work Begins
If you have paid for a Digital PR Starter Campaign and campaign research has not yet started, you may request a refund by contacting us at hello@milkybacklinks.com. Refund requests in this window are considered on a case-by-case basis.
After Campaign Work Has Started
Once campaign research, PR angle development, or outreach preparation has begun, refunds may be limited or unavailable. The service value includes:
- Campaign research and strategy
- PR angle development
- Outreach preparation and tracking
- Client dashboard setup and access
- Reporting and campaign updates
No Guarantee of Specific Outcomes
Refunds are not available on the basis of campaign outcome alone. As stated in our Terms of Service, we do not guarantee specific backlinks, placements, or publications. Results depend on editorial decisions made by independent third-party journalists and editors.
If you are unsatisfied with how your campaign was managed or communicated, please contact us and we will do our best to address your concern.
If you are unsatisfied with how your campaign was managed or communicated, please contact us and we will do our best to address your concern.
How to Request a Refund
Contact us at hello@milkybacklinks.com with:
- Your name and email address
- Your campaign ID or website URL
- The reason for your refund request
Contact
Questions about this policy? Email us at hello@milkybacklinks.com